Support und Troubleshooting
Pentaho Course ID:
SP1000
Duration:
1 Day
Course description
This course will teach you general troubleshooting concepts and techniques such as:
- Accessing and analysing log files
- Investigating possible causes of errors
- Isolating the cause of performance problems through the use of elimination procedures
Target Audience
This course is aimed at support professionals and administrators tasked with looking after and supporting Pentaho.
Business User |
Business Analyst |
Data Analyst |
Software Architect |
Pentaho Admin |
Pentaho Support |
---|---|---|---|---|---|
Learning Goals
After completing this course, you will be able to:
- use all relevant log files important for troubleshooting
- isolate and identify causes of performance problems
- work with Java Virtual Machines (JVM)
- apply best practices for reproducing and eliminating the root causes of issues
Course schedule
Module 1 | Introduction and goals | |
---|---|---|
Module 2 | Basic troubleshooting | |
---|---|---|
Troubleshooting | ||
Defining the problem | ||
Reproducing a problem | ||
Compartmentalisation | ||
Documenting the steps to be reproduced | ||
The process of elimination | ||
Developing intelligent search habits |
Module 3 | Logging | |
---|---|---|
Logging best practices | ||
Mondrian Logging | ||
JDBC Logging | ||
Analyzer Logging | ||
Tomcat Logging | ||
Security logging | ||
Suggestions for changing protocol configurations |
Module 4 | Performance problems | |
---|---|---|
PDF – Performance optimisation | ||
Perception vs. Reality – Performance | ||
Guide to high level tuning |
Module 5 | JVM | |
---|---|---|
What is heap space? | ||
Available vs. free memory | ||
Common problems with heap | ||
Debugging JVM | ||
Reading a stack trace |
Our Pentaho Trainer
Dirk Rönsch
Djordja Markovic
Laziz Karimov
Tom Haupt
Deepening knowledge of software and technology
- In-House
- Online
- In Fulda
I am interested in this training!