AI assistant for machine operators

From reactive troubleshooting to intelligent production assistance

Standing still costs money - and the right knowledge is missing at the crucial moment

Reduce downtime and increase productivity on the store floor with an intelligent, industry-standard project template.

Every second counts in your production. Machine operators have to make decisions under time pressure – often without access to the right knowledge.

Current challenges in practice

Critical knowledge is distributed (manuals, SOPs, empirical knowledge)

Relevant information is missing at the exact moment of the malfunction

Different levels of experience lead to inconsistent decisions

Expert knowledge is not scalable and is often tied to individual people

Every minute of downtime causes direct costs

How you translate knowledge into direct action

Our AI assistant for machine operators supports you and your team directly at the production site, precisely when decisions need to be made. It combines machine context with a wide range of information sources, such as available production knowledge, documentation or ticket systems, and provides concrete, comprehensible recommendations for action in seconds – even before the event occurs!

How our digital assistant for the store floor works

A machine reports an event or an alarm
Direction Arrows
1

The system links the machine context with relevant knowledge sources
Direction Arrows
2

The AI generates a specific recommendation for action
Direction Arrows
3

The output is adapted to the role and experience level
Direction Arrows
4

Feedback continuously improves the recommendations
5

What specifically changes for the machine operator

Immediate recommendations for action instead of long searches

Context-based support instead of static documentation

Personalized assistance depending on experience level

Continuously learning system through human-in-the-loop

Measurable added value for your production

The solution makes a significant contribution to increasing operational efficiency. Unplanned downtimes are reduced as potential problems can be detected early and addressed in a targeted manner. At the same time, it enables faster fault diagnosis and more efficient troubleshooting, which minimizes downtimes and stabilizes processes.

Productivity also improves noticeably, which is directly reflected in an increase in Overall Equipment Effectiveness (OEE). The time spent searching for relevant information can be reduced by up to 70%, which significantly reduces the workload. Employees receive the right answers and recommendations for action more quickly, which shortens response times and speeds up processes overall.

In addition, the solution strengthens the handling of knowledge within the organization. Critical expert knowledge is recorded in a structured manner and made permanently available instead of being reserved for individual persons. At the same time, standardized procedures ensure greater consistency across all layers and increase process reliability.

Last but not least, the solution creates a solid basis for scaling. A standardized system can be used across different machines, lines and locations. This enables growth without increasing complexity to the same extent, and the organization remains efficiently controllable even when expanding.

Quick-Start package:
AI machine assistance pilot

Implement your first AI use case with a clear roadmap and measurable results in a structured and low-risk manner.

Your advantage

You can achieve a reliable proof of value in a short space of time – without complex transformation or big-bang risk.
Start your AI assistance pilot now together with it-novum


Our service modules

Identification of the appropriate pilot use case

Technical integration into your existing IT/OT landscape

Operation possible locally or in the cloud

Development of an intelligent, semantic knowledge base

Data protection through pseudonymization of sensitive data

Modular architecture for step-by-step implementation

Scaling to additional machines, lines and locations